Privacy Policy

Who We Are

Responsible Entity: WanderAssist

Contact: support@wanderassist.com

Data We Process

We collect and process various types of data to provide our AI-powered trip planning services:

• Account information (email, name, authentication tokens)
• Trip preferences and itinerary data
• Conversation history with our AI assistant
• Device and browser information
• Usage analytics and interaction patterns

Purpose of Data Processing

We use your data for the following purposes:

• Providing personalized trip planning and recommendations
• Improving our AI models and service quality
• Communicating with you about your trips and our services
• Ensuring security and preventing fraud
• Complying with legal obligations

Legal Basis for Data Processing

We process your personal data based on:

• Consent: When you agree to use our services
• Contract Performance: To fulfill our service obligations
• Legitimate Interest: To improve our services and ensure security
• Legal Compliance: When required by law

Security Measures

We implement industry-standard security measures to protect your data:

• Encryption of data in transit and at rest
• Secure authentication using JWT tokens
• Regular security audits and updates
• Access controls and monitoring
• Secure hosting infrastructure

Your Data Rights

Under GDPR and applicable privacy laws, you have the right to:

• Access: Request a copy of your personal data
• Rectification: Correct inaccurate data
• Erasure: Request deletion of your data
• Portability: Receive your data in a structured format
• Restriction: Limit processing of your data
• Objection: Object to certain processing activities
• Withdraw Consent: Revoke consent at any time

To exercise these rights, contact us at support@wanderassist.com

Cookies and Tracking

We use cookies and similar technologies to:

• Maintain your session and authentication
• Remember your preferences
• Analyze usage patterns with Google Analytics
• Improve user experience

You can control cookie preferences through your browser settings.

Data Retention and Deletion

We retain your data only as long as necessary for the purposes outlined in this policy:

• Active account data: Retained while your account is active
• Trip data: Retained until you delete it or close your account
• Analytics data: Anonymized after 26 months
• Deleted account data: Permanently removed within 30 days

Third-Party Services

We integrate with third-party services to enhance our offerings:

• AI providers (OpenAI, Google Gemini, Anthropic) for trip planning
• Google Analytics for usage analytics
• Authentication providers for secure login
• Cloud hosting providers for infrastructure

These services have their own privacy policies, and we encourage you to review them.

International Data Transfers

Your data may be transferred to and processed in countries outside your residence. We ensure appropriate safeguards are in place, including:

• Standard contractual clauses
• Adequacy decisions by relevant authorities
• Privacy Shield frameworks where applicable

Children's Privacy

WanderAssist is not intended for users under 13 years of age. We do not knowingly collect data from children. If you believe we have collected data from a child, please contact us immediately.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through our service. Your continued use after changes constitutes acceptance of the updated policy.

Contact Us

For questions about this Privacy Policy or our data practices, contact us at:

Email: support@wanderassist.com